Shipping Policy

Most orders go out the same day if placed before 3pm ET. Orders placed after 3pm ET typically ship the next business day.

We do not ship on weekends or major U.S. holidays.

After your order ships, average delivery is 2–5 business days within the contiguous United States. You'll receive tracking as soon as the package leaves our warehouse.

Delivery dates are estimates, not guarantees. Carrier delays, weather, and address issues can affect timing.

Free shipping unlocks automatically when your cart meets the threshold shown in your cart drawer. Subscription orders may also qualify for free shipping — see checkout for the latest offer.

We currently ship to addresses in the United States. International shipping is not available yet.

If tracking shows delivered but you can't find the package, or if it arrives damaged, email care@kuma.example with your order number and photos if available. We'll help sort it out.