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FAQs
Got questions? We've got answers about protein, packs, shipping, and subscriptions.
Each outer pack delivers 80g of plant protein total — four inner pouches with 20g of protein and 10 gummies each (~2g protein per gummy).
Every outer pack includes 4 grab-and-go pouches (10 gummies each). The 1-pack has 4 pouches, the 2-pack has 8, and the 3-pack has 12.
Yes — 0g added sugar. Kuma is sweetened with monk fruit, allulose, and erythritol for berry flavor without the sugar crash.
Orders ship within 1–2 business days and typically arrive in 3–5 business days in the US. You'll get tracking as soon as it leaves the warehouse.
Your bundle renews every 4 weeks at the subscription price. Swap bundle size, pause, or cancel anytime in two clicks — no phone calls, no hoops.
Yes — 100% vegan and gelatin-free (pectin-based), gluten-free, and non-GMO. Made without dairy, soy, eggs, or nuts.
Every first order is covered by our 30-day money-back guarantee. Not into it? Email us and we'll refund you — no need to ship anything back.
Email care@kuma.example with your order number. We typically reply within 1 business day.
Yes — pause, skip, or cancel anytime from your account. No phone calls, no hoops.
Not yet. We currently ship within the United States only.
Still stuck? Contact us or read our shipping and refund policies.